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How many PCs does your house have?

Struggling to keep them all secure
and running smoothly? We can help.


More and more families are becoming multiple-computer households. A computer in the child's bedroom, one in the study or lounge... Maybe even one under the TV.

 

However, with the increasing ubiquity of computers comes another problem - not everybody's a PC expert, and you can often find your fairly new machine suddenly running a bit slower... Taking a few more minutes to load... Infected with a virus...

 

Suddenly one day, you've lost half of your files, your email is a bit 'wonky' and there's these popups that just won't go away, whatever you try.

 

This is where we step in: CustomMade's very own on-call geeks. Geeks were once the butt of many a joke... Today however, the geek is king. With the increasing emergence of computers and ever more complex electronic devices, there's no better time than now to be one. We take pride in our geek status.

 

So, if you ever have a problem with any of your computers, get in touch with us. We can offer you personalised, in-depth support to ensure that whatever problems you're having, you'll soon be up and running smoothly. Got spyware? No problem. Computer kicking up a strange error? We can help. Driver problems? We'll do our utmost to resolve them for you.

 

And, if you live in Birmingham or the West Midlands, you can also benefit from our fixed price, home IT support service (great if you have more complex issues).

 

You can rest assured knowing that once we're on the case, all your problems will be resolved as a matter of urgency. With over a decade of experience in building, installing, repairing and configuring PCs of all shapes and sizes, setting up wired or wireless networks and even providing professional security audits for your machines, CustomMade offers a broad range of personalised solutions.

 

Our fixed price service list is below, or you can enquire about personalised solutions.

 

CustomMade Fixed Price Services

CustomMade Home IT Support & Consultancy
We offer a variety of consultancy and support packages; you can subscribe on a monthly basis for guaranteed support across a variety of issues, or you can approach us on a one-off basis.

This support is conducted via email or instant messenger after payment is received.
Alternatively, we offer support via Skype (via Skype Prime), where you pay per minute.
     
Remote Support
£8 per hour
Via email or instant messenger
Payment must be received before support will be provided. We use PayPal as our payment processor, and accept all forms of payment.
   
Remote Support via Skype
 
£varies
Via Skype Prime
We offer a selection of realtime support and consultancy during evenings and weekends through Skype. You can pay through Skype or directly through PayPal.
   

Contact us directly if you wish to personalise this package.

 


 

CustomMade HouseCall Home IT Support & Consultancy
We come to your house! Any problems you have, we're equipped to deal with them. We can also help with
setting up digital TV receivers, televisions, audio equipment or games consoles, and show you how too.

Readily available in the West Midlands and Wiltshire regions; further afield by request. The best time to book a
HouseCall is on weekends, weekday service is currently extremely limited due to demand.
     
HouseCall
£80: 4hrs / £120: 7hrs / £150: 9hrs
Our most popular service
Includes travel time and expenses
within 10 miles of central Birmingham.

The best solution if you have more than one PC that needs checking out.

HouseCall Select

£20 per hour
The a la carte option
Includes travel and expenses
within 4 miles of central Birmingham.

If you have a problem but you're not sure how complex it is, choose this. We'll come to your house, check your machine out and advise you then and there. If the problem would take more than 6 hours to resolve, we would offer to switch your call to the fixed fee service.

Mileage outside of this area is charged at our standard 50p/mile and 20/hr.

HouseCall 48

£350 per weekend (10am - 7pm)
Dedicated technical support, all weekend
Includes travel time and expenses
within 10 miles of central Birmingham.

A professional, weekend-long service in your home, offering repairs, maintenance, upgrades, security auditing... Even tutorials or demonstrations are available if you
need a little guidance - we're happy to accommodate any requests.

Mileage outside of this area is charged at our standard 50p/mile and 20/hr.
   

Contact us directly if you wish to personalise any of these packages further.

 

 

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